Lesson Summary

Problem-solving strategies are essential for managers to identify, analyze, and resolve complex workplace issues. These strategies involve a set of methods to approach problems, such as brainstorming, trial and error, Kipling method, and drawing the problem. In addition to developing problem-solving skills, managers must promote a culture of collaboration and open communication among team members to tap into their collective knowledge and experience. Applying these strategies in real-life situations involves evaluating each potential solution to determine the best option, implementing the selected solution, monitoring and evaluating the results, and reflecting on the problem-solving process to learn and improve.